Imibandela le isebenza ekuthengeni iincwadi ezigadangisiweko lapho José Luís Santos Monteiro, umnikazi we-Montarion Universe, akhonjiswa njengomthengisi. Ukuthengwa eentolo zangaphandle kuya ngemibandela yomthengisi ekhonjwe kizo lezo zitolo, ngaphandle kokulimaza amalungelo womthengi.
Inguqulo kaMgwengweni 2, 2026 · ukubuyekezwa 2. Umtlolo lo unemibandela egadangisiweko yendawo le; Idatha yokuthenga ngamunye, kufaka hlangana inani elipheleleko nesikhathi sokulethwa esivunyelweko, yenza ingcenye yokuqinisekisa i-oda.
José Luís Santos Monteiro, umnikazi we-Montarion Universe, NIF 271034378. Isiphande nesiphande sokubuyisela: Rua Sousa Pinto, 199, 1.º E, 4250-481 Porto, Portugal. I-imeyili: montarionuniverse@gmail.com. WhatsApp: +351 969 091 148 (imilayezo kwaphela).
Ngemva kokuqinisekiswa kokubhadela, kungadlula amalanga angaba li-8 wekhalenda bekube kulapho ukukhiqiza kuthoma, nanyana isikhathi esifitjhani sivamise ukulindelwa. Isilinganiso sokukhiqiza nokulethwa kwe-Lulu Direct nofana i-Cloudprinter esivezwe ngaphambi kokubhadelwa sibalwa kusukela ekuthomeni kokukhiqiza begodu asifaki amalanga wokulinda. Ngalokho-ke isikhathi esipheleleko sihambisana namalanga angaba ma-8 wokulungiselela, kanye nesilinganiso sokukhiqiza nokuthutha esitjengiswe endaweni ekhethiweko nendlela. Isilinganiso lesi asikhawuleli amalungelo womthetho womthengi lokha nakunokulibaziseka nofana ukungathunyelwa.
Ukugadangisa incwadi ejayelekileko kwaphela ngemva koku-oda akukhiphi ilungelo lokuzikhethela ngokutjhaphulukileko. Ukukhetha okusemthethweni okuphathelene nepahla eyenziwe ngomuntu kusebenza kwaphela lokha incwadi nayikhiqizwa ngokuya ngokunqophileko kwekhasimende nofana yenziwe ngomuntu mathupha.
Isitolo sisebenzisa i-Shopify malungana nokuthenga kanye ne-Moloni malungana nokubhadela. Iincwadi zigadangiswa begodu zithunyelwa nge-Lulu Direct nofana nge-Cloudprinter, kuya ngokulandelana nokuthi ziyaphi. Umthengisi ngumnikazi we-Montarion Universe; abahlinzeki laba abathathi indawo yemithwalo yabo kumthengi.
Ngaphambi kokuqinisekisa ukuthenga, ungabuyekeza incwadi, i-edishini, ilimi, inani, ikheli, imali, intengo epheleleko, imithelo nokuthunyelwa, ulungise idatha begodu uthintane nemibandela le. Umyalo wokugcina wokuthenga kufanele utjengise bona ubandakanya ukubhadela. Iindlela zokubhadela ezitholakalako kanye nesikhathi sokubhadela zitjengiswa lokha nawuphumako. Ukuqinisekiswa kukhomba i-oda nemibandela evunyelwene ngayo ngesekelo ongaligcina; ubufakazi bokubhadela abuthathi indawo yelwazi lesivumelwano. Ukutjhuguluka okulandelako kuya ngokuvumelana begodu akunciphisi amalungelo womthetho.
Isikhathi esipheleleko esitjhiwo ngaphambi kokubhadela sifaka hlangana ukulungiselela, ukukhiqiza nokuthutha. Isikhathi eside ukudlula isikhathi sokungezelela esisemthethweni siya ngolwazi lwangaphambilini nesivumelwano; Isilinganiso sokuphrinta akusiso, ngokwaso, umnqamulajuqu opheleleko. Nasingakghoni ukuthobela, siyazitjela ubujamo namalungelo asebenzako wokwamukela umnqamulajuqu omutjha nofana ukukhansela ngokubuyiselwa imali. Asithathi ukwamukelwa ngokuthula. Ungatjela ukuhoxiswa kwakho ngaphambi kokwamukela incwadi; Nangabe ingakathunyelwa, ayikho incwadi ezakubuyiselwa emuva.
José Luís Santos Monteiro uphethe isizo lokuthenga begodu wamukela iimbawo nge-montarionuniverse@gmail.com namkha ngeforomu lokuthintana, ngaphandle kokuvula i-akhawunti. Ukukhulumisana ngefomu kukhiqiza ireferensi nesiqinisekiso ongasigcina. Ngeenghonghoyilo ze-e-commerce ezihlanganiswe mithetho edinga lokhu, sivuma ukwamukelwa kungakapheli ama-awa ama-48 begodu sisingatha isikhalazo ngaphakathi kwesikhathi esibekiweko esisemthethweni, kufaka hlangana isikhathi senyanga eyodwa esisebenzako e-India. Amalungelo wokuhoxisa nokubuyiselwa imali awathembeli eenthombeni, ukugunyazwa kwangaphambilini nofana iinghonghoyilo kumphrinti. Ikheli lomthengisi lifakwe ekhasini leli; Sihlela iindlela zokubuyela esikhundleni sethu lokha nakuqakathekileko. Ungathumeli iincwadi ngqo kumgadangisi ngaphandle kokunikela ngekheli elifaneleko lokubuyisela.
Ukuthengwa ngamunye kuhambelana namabhuku akhethiweko kanye namanani, ngaphandle kokubhalisa nofana ukuvuselelwa okuzenzakalelayo. Ngaphambi kokubhadela, imali, inani elipheleleko, imithelo esebenzako, ukuposa nezinye iindleko ezaziwako ziyatjengiswa. Nangabe icala lingakghoni ukubalwa ngaphambilini, indlela yalo yokubala kanye nokukghonakala kokubhadelwa kuyachazwa. Iinsetjenziswa ezingezelelweko ezikhokhelwako zifuna ukwamukelwa msinyana. Ilimi lencwadi litjengiswa ngokwehlukana nelimi lewebhusayithi kanye nemibandela yokuthenga.
Ungavula, ulondoloze begodu uprinte imibandela namafomu ahlotjaniswa nendawo oya kiyo. Isiqinisekiso sokuthenga ngamunye kufanele sifake idatha ye-oda kanye nenguqulo yemibandela esebenzako esivumelwaneni, ngendlela ongayigcina. Amatjhuguluko wesikhathi esizako kuwebhusayithi awatjhugululi isivumelwano esitlikitliweko. Ungabawa ikhophi nofana ucacise ukungafani ngokuthintana nomthengisi, ngaphandle kokwenza i-akhawundi. I-invoyisi yidokhumenti ehlukileko ekuqinisekiseni isivumelwano.
Ikomkhulu lomthengisi e-Portugal alisusi umthengi ekuvikelekeni okuqakathekileko komthetho osebenza ekuthengeni kwabo. Akunamthetho ogandelela amakhotho we-Putukezi kwaphela nofana ovimbela ukusebenzisa iimphathimandla ezinekghono neendlela zokurarulula iingxabano. Lokha nakunokungaboni ngaso linye hlangana nobujamo bezokuthengisa kanye nezinga eliqakathekileko elisebenzako, lokhu kokugcina kuyaphumelela.
Sales of books are excluded from the seven-day cancellation right in section 44 of the ECTA by section 42(2)(h). Rights concerning defects, incorrect books, breach of contract and any other applicable mandatory rights remain unaffected. Where applicable, the Consumer Protection Act provides for the return of non-conforming goods within six months of delivery, with the statutory remedies of repair, replacement or refund.
José Luís Santos Monteiro, umnikazi nomjameli wetshwayo le-Montarion Universe, uphethe isizo nokuthintana ngokuvikelwa kwedatha. NIF 271034378. Isiphande: Rua Sousa Pinto, 199, 1.º E, 4250-481 Porto, Portugal. I-imeyili: montarionuniverse@gmail.com. WhatsApp: +351 969 091 148 (imilayezo kwaphela). Ungaqondisa izicelo nezikhalazo kuye ngqo, ngaphandle kokwenza i-akhawunti.
Purchases of books are excluded from the seven-day cancellation right in section 44 of the ECTA by section 42(2)(h). This exclusion does not remove rights concerning defects or breach of contract, or any other mandatory rights applicable to the purchase.
Where a refund is due for a defect, an incorrect book, breach of contract or another applicable legal ground, the request will be handled under that ground and its mandatory deadlines. The 30-day period associated with cancellation under section 44 of the ECTA is not a general refund period for purchases of books.
Iindleko zokubuyisa ngebanga lokutjhuguluka kwengqondo zithwalwa mthengi. Ungabawa ukubuyiselwa imali ngokusebenzisa iforomo lewebhusayithi; Isibawo sibuyekezwa ngasinye begodu singaphumela ekubuyiselweni kwemali epheleleko, ingcenye namkha ingabuyiselwa imali yokuposa. Iindleko zokubuyisa ngebanga lokukhubazeka nofana iincwadi ezingakalungi zithwalwa mthengisi.
Isiqinisekiso sokubuyiselwa kwemali sithunyelwe. Inani elitholakalako ku-akhawunti nofana ekhadini liya ngendlela yokubhadela begodu lingathatha amalanga nofana iimveke; Isikhathi sokubhanka asitjhugululi isikhathi sokugcwaliseka esikweletwa mthengisi.
Where the Consumer Protection Act applies, a non-conforming book may be returned within six months of delivery without penalty and at the supplier's risk and expense. The consumer has the statutory remedies of repair, replacement or refund. These rights concerning defects are separate from a return for a change of mind and remain unaffected by the exclusion of books from section 44 of the ECTA.
Umnyango ophethe isizo neenghonghoyilo ulawulwa ngu-José Luís Santos Monteiro. Ungathintana no-montarionuniverse@gmail.com namkha usebenzise iforomu lewebhusayidi, ngaphandle kokuvula i-akhawunti, utjho i-oda, umraro nesirarululo osifunako. Isikhalazo kumthengisi asiqedi iindlela ezisemthethweni zokuya eemphathisweni ezinekghono nofana emakhotho. Awukho umthetho ogandelela amakhotho we-Putukezi kwaphela ukulimaza amalungelo wawo.
Ukusebenza okwenziwa mthengisi e-Portugal kuncike ku-RGPD. Amalungelo wokufinyelela, ukulungisa, ukusula, ukukhawulela, ukuphikiswa nokuphatheka, lokha nakusebenzako, angasetjenziswa ngokuthintana nomthethomgomo wefihlo. Amalungelo wendawo aphoqelekileko ahlala begodu ayasebenza. Umuntu wokuthintana naye ngu-José Luís Santos Monteiro, ePortugal; montarionuniverse@gmail.com. Lokha i-POPIA nayisebenzako, ungabawa ukufinyelela nokulungiswa nofana ukususwa ngaphasi kwemibandela yomthetho, ukuphikisana nokucubungula emacaleni aqale phambili begodu ukhonone kuMlawuli weLwazi. Ukukhulumisana kwezamabhizinisi nge-elekthronikhi kuhlonipha imvumo esemthethweni nofana ukuhlukaniswa kwamakhasimende begodu kufaka hlangana ukukhonjwa komthumeli nokuphikisa kwamahhala. Umthethomgomo ukhomba iinhloso, abamukeli, ukulondolozwa, nokudluliselwa. Imininingwana epheleleko yokuthintana nomnikazi webhrendi nommeleli ingatholakala elwazini elengeziweko eliphepheni leli.
Ilwazi elilungiselelwe ukuthoma kokuthenga okunqophileko. Kusebenza lapho José Luís Santos Monteiro, umnikazi we-Montarion Universe, akhonjiswa njengomthengisi. Ukugadangiswa komthethomgomo lo akutjho bona ukuthengisa sekuvuliwe. Ukuthenga okwenziwa nabathengisi bezitolo zangaphandle kulandela imithethomgomo yabathengisi labo.
Umuntu ophethe ukusetjenziswa kwedatha ngu-José Luís Santos Monteiro, NIF 271034378, Rua Sousa Pinto, 199, 1.º E, 4250-481 Porto, Portugal; montarionuniverse@gmail.com; WhatsApp +351 969 091 148 (imilayezo kwaphela). Ekuthengeni okunqophileko kusetjenziswa ibizo, i-imeyili, iindawo zokuthunyelwa kwe-invoyisi nezepahla, ilizwe, idatha yomthelo nayinikelweko namkha nayitlhogwa mthetho, inomboro yomtato nayitlhogekako ekulethweni, iincwadi namahlelo akhethiweko, ubunengi, amanani, imithelo, iindleko zokuthumela, inomboro nobujamo be-oda, ukubhadela, ukuthumela nemilayezo yesizo. Iinkundla eziyimpoqo ziyakhonjwa ekambisweni yokuthenga. Ngaphandle kwedatha etlhogekako akukghonakali ukuqeda namkha ukuletha i-oda; enye idatha ingeyokuzikhethela.
Idatha etlhogekako ukucubungula ukuthenga, ukwamukela imali, ukukhiqiza nokuletha iincwadi, ukuthumela iinqinisekiso nokunikela isekelo isetjenziselwa amagadango wangaphambi kwesivumelwano ngesibawo sakho nokusetjenziswa kwesivumelwano (isihloko 6, isigaba 1, isigatjana b), se-RGPD). Ukubuthelela, ukukhulumisana ngomthelo, ukulondolozwa ngokomthetho nokuthobela amalungelo wabathengi kusekelwe ekuthobeleni izibopho zomthetho (indima c)). Ukukhandela ukukhwabanisa nokuhlukunyezwa nokuvikela amalungelo kusekelwe emdlalweni osemthethweni wokuvikela ibhizinisi nokuthengiselana, okulinganiselwe namalungelo wakho (indima f)). Imvumo ayicelwa malungana nokwelatjhwa okuqakathekileko esivumelwaneni nofana okubekwe mthetho.
Isitolo sisebenzisa i-Shopify ukulawula ukuthenga nama-oda kanye ne-Moloni ukukhipha ama-invoyisi. Iinkokhelo zenziwa mhlinzeki otjengiswe ekuphumeni; akukafaneli uthumele iinomboro zamakhadi nofana amakhodi wezokuphepha ngeforomo lokuthintana. Umthengisi uthola idatha yokuthengiselana etlhogekako ukuqinisekisa ukubhadela, ukubuyisana kwamanani nokubuyisela imali; imininingwana epheleleko yekhadi isetjenzwa mhlinzeki wokubhadela. Ukukhiqiza nokuletha iincwadi, idatha ye-oda etlhogeka khulu yomuntu owamukelako idluliselwa ku-Lulu Direct nofana ku-Cloudprinter, kuye ngokuthi ngiyiphi isevisi esetjenzisiweko, begodu nakubalingani bokukhiqiza kanye neenkhampani zokuthutha ezibandakanyekako. Laba bathola idatha etlhogekako emsebenzini wabo, ingasi ukufinyelela okujayelekileko emlandwini wekhasimende. Ekuhlanganisweni okujayelekileko kwe-Lulu Direct, umthengisi unesibopho sedatha ye-oda lakhe begodu i-Lulu iyayisebenza ngokwayo; Ukuqatjha ukugadangisa akudluliseli zoke iimbopho zomthengisi ku-Lulu.
Abahlinzeki bokubamba i-Sites/OpenAI ne-Cloudflare, imisebenzi ye-imeyili esetjenzisiweko (i-Google/Gmail nofana i-Resend, lokha nayivuliweko), abantu abagunyaziweko ukunikela ngesizo kanye nabacwaningimali nofana abeluleki abaphasi kweembopho ezifaneleko nabo bangathola idatha etlhogekako. Iimphathimandla zomthelo, amakhotho nofana ezinye iinhlangano zomphakathi zithola ilwazi lokha nakunesisekelo esisemthethweni. Abahlinzeki bangasebenza egameni lethu namkha, emisebenzini ebekwe mthetho namkha ngemisebenzi yabo, njengabaphathi abazijameleko. Imilayezo emayelana nokubhadela, ukubhadela, ukuthunyelwa, ukubuyisa, nofana iinghonghoyilo ziinkhulumiswano zesevisi. Ukuthenga akuhlanganisi ukubhalisela ukukhangisa nofana amaphephandaba; nanyana ngikuphi ukuthengisa okusekelwe emvumweni kukhetho oluhlukileko begodu kungalahlwa nofana kuhoxiswe.
Imitlolo yokubhadela etlhogekako nedatha yokusekela umthelo igcinwa isikhathi somthetho we-Putukezi, ngokuvamileko iminyaka eli-10, ngaphandle kobana kuqalwe isikhathi esihlukileko esisebenzako ngokomthetho. Idatha yokusebenza ye-oda igcinwa ngesikhathi sokugcwaliseka kwekontraga begodu, ngemva kokulethwa, kwaphela isikhathi eside njengombana kutlhogeka ukulawula ukubuyiselwa, iwaranti, iimbopho zomthetho kanye nanyana ngimaphi amalungelo nofana iingxabano, ngokukhambisana namalanga wokugcina womthetho. Idatha engasatlhogekiko iyasuswa nofana yenziwa ingaziwa. Imilayezo yokusekela ilandela isikhathi sefomu lokuthintana: ukufikela eenyangeni ezili-12 ngemva kokuvalwa, ngaphandle kwalokha nakunesidingo esitlolwe phasi sokugcinwa ngebanga lokubopheka komthetho nofana ukumangalelwa. Isibawo sokusula asisusi amadokhumende ekufuze agcinwe ngokusemthethweni.
I-Shopify, ukubhadela, ukukhiqiza, ukuthutha, ukusingatha kanye nabahlinzeki bezokuthintana bangasebenza idatha ngaphandle kwe-European Economic Area, khulukhulu lokha ukulethwa kwenzeka kwelinye inarha. Ukudluliselwa okungaphansi kwe-RGPD kungenziwa kwaphela ngesisekelo esisebenzako: isiqunto sokwanela, iziqinisekiso ezaneleko ezifana neengaba ezijayelekileko zesivumelwano kanye namagadango angezelelweko lokha nakutlhogekako, nofana ukutjhiya umthetho osebenzako, okufaka hlangana isidingo sokwenza ukulethwa kwamazwe ngamazwe okucelwe likhasimende. Ungabawa ilwazi ngendawo oya kiyo kanye nekhophi nofana ihlathululo yeziqinisekiso ezisebenzako nge-imeyili yomuntu onesibopho, ngokuvikelwa kwedatha yomuntu wesithathu nelwazi eliyimfihlo. Ukufikelela kukhawulelwe kilabo abatlhoga idatha yomsebenzi wabo begodu ngokuya ngeendlela ezifaneleko zokuvikeleka nokufihlakala.
Ungabawa ukufikelela, ukulungisa, ukusula, ukunciphisa ukusetjenziswa kwedatha begodu, lapho umthetho uvumela khona, ukuyamukela nokuyidlulisela namkha ukuphikisa, nge-montarionuniverse@gmail.com. Lokha ukusetjenziswa kwedatha kusekelwe ekuvumeni, ungabuyisela imvumo ngaphandle kokuthinta ukusetjenziswa kwangaphambilini. Ungaphikisa ukusetjenziswa kwedatha okusekelwe ekuthandeni okusemthethweni ngeenzathu ezihlobene nobujamo bakho, begodu ungaphikisa ukuthengiswa okunqophileko nanyana kunini. Lokha umthetho wendawo osebenzako ubeka ipendulo erhabako, silandela isikhathi leso. Siphendula ngesikhathi esibekwe yi-RGPD, ngokujayelekileko inyanga yinye; ukwelulwa okuvunyelwe mthetho kuyaziswa neenzathu zakho. Ungafaka isinghonghoyilo ku-CNPD (www.cnpd.pt) namkha esiphathimandleni sokuvikelwa kwedatha esifaneleko selizwe lakho, ngaphandle kokusithinta kokuthoma. Asenzi iinqunto ezizenzakalelayo kwaphela ezinemiphumela esemthethweni namkha eqakathekileko ekhasimendeni; lokhu akuhlathululi iinqunto zabahlinzeki abazijameleko, okufuze bakwazise ngemikhuba yabo.
Lokha ikambiso yokuphuma nayitholakalako, amakhukhi atlhogeka khulu nofana iindlela ezifanako zingasetjenziswa ukugcina ikoloyi, iseshini, ukuphepha nokubhadela. Iimbalo namkha ukukhangisa okutlhoga imvumo kuya ngokukhetha kwesivakatjhi ngaphambilini. Iinkhetho zesayithi azitjeli imvumo ezenzakalelako kumathulusi wokuhlola wangaphandle ongakhetha kiwo; ilwazi elisebenzako nokukhetha kufanele kube khona ehlelweni lokuthenga ngokwalo.